Frequently Asked Questions
Everything you need to know about your performance gear and orders.
How do I ensure I choose the right size for my sportswear?
We provide a comprehensive size guide on each product page. Our gear is designed for a performance fit, so if you prefer a looser feel, we recommend sizing up.
What is your return policy for performance apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like undergarments cannot be returned.
How should I care for my IMPI Sportswear to ensure longevity?
To maintain the technical properties of our fabrics, we recommend a cold machine wash on a gentle cycle, using mild detergent, and air drying in the shade. Avoid fabric softeners and tumble drying.
Do you offer international shipping?
Yes, we ship our high-performance gear worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What happens if an item I want is out of stock?
Our most popular styles can sell out quickly. You can sign up for 'Back in Stock' notifications on the product page to be the first to know when your size is available again.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.